9.00% (Gift card will be automatically applied at checkout. If you are having problems redeeming your card you can email their customer service department at: customerservice@cs.shutterfly.com or phone: (888) 225-7159 5AM to 10PM Pacific Time, 7 days a week. Most common problems are with the upper case letter "i" which doesn't have cross on it, number 1 does. They don't use the letter "o" in their codes, so any characters that look like an "o" are really the number zero.)